Shipping policy
Thank you for choosing Her Calm Space! We're delighted to bring you unique, print-on-demand (POD) products designed to help you achieve a calm state. Here's what you need to know about our shipping process:
Processing and Shipping Times
All of our products are made especially for you as soon as you place an order. This print-on-demand approach enables us to reduce waste and offer a broader range of designs.
Once your order is placed, it typically takes 5 to 10 business days for your item to be printed, carefully packaged, and shipped out. Please note that "business days" exclude weekends and public holidays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. You'll see the exact shipping cost before you complete your purchase.
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor the progress of your delivery directly on the carrier's website.
Important Notes
- Multiple Items: If you order multiple items, they may be shipped separately from different production partners. This ensures your items reach you as quickly as possible.
- Shipping Delays: While we strive to meet our estimated shipping times, please understand that unforeseen circumstances such as carrier delays, customs processing (for international orders), or peak holiday seasons may occasionally impact delivery. We appreciate your patience in such situations.
- Incorrect Address: Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an order is returned to us due to an incorrect address, you may be responsible for reshipping costs.
We also specialize in providing digital products for your convenience and enjoyment. As such, please note the following:
- No Physical Shipping: We do not ship any physical items. Our products are delivered electronically via download links provided upon successful purchase.
- Instant Access: After completing your purchase, you will receive immediate access to your digital downloads.
- All Sales Final: Due to the digital nature of our products, all sales are final. We do not offer refunds or exchanges.
This policy ensures clarity regarding the delivery of our digital products and the finality of all transactions.